Wednesday, December 29, 2010

Offshoring: What's It All About?








1.) What does these three firms do? What services do they offer?


  •  Wipro Ltd.


     Wipro IT Business, a division of Wipro Limited (NYSE:WIT), is amongst the largest global IT services, BPO and Product Engineering companies. In addition to the IT business, Wipro also has leadership position in niche market segments of consumer products and lighting solutions. The company has been listed since 1945 and started its technology business in 1980. Today, Wipro generates USD 6 billion (India GAAP figure 2009-10) of annual revenues. Its equity shares are listed in India on the Mumbai Stock Exchange and the National Stock Exchange; as well as on the New York Stock Exchange in the US.
Wipro makes an ideal partner for organizations looking at transformational IT solutions because of its core capabilities, great human resources, commitment to quality and the global infrastructure to deliver a wide range of technology and business consulting solutions and services, 24/7. Wipro enables business results by being a ‘transformation catalyst’. It offers integrated portfolio of services to its clients in the areas of Consulting, System Integration and Outsourcing for key-industry verticals.

  • Infosys Ltd.
     We were one of the first companies to develop and deploy a global delivery model and attain SEI-CMMI Level 5 certification our offshore and onsite operations. We manage growth by investing in infrastructure and by rapidly recruiting, training and deploying new professionals. We have 63 global development centers, the majority of which are located in India. We also have development centers in Australia, Canada, China, Japan, Mauritius, and at multiple locations in the United States and Europe.

  • Tata Consulting Services


   
   The TCS Difference
        At TCS, we understand that our clients need to do more with less, respond quickly to the needs of their markets and get more strategic advantage from IT. We are uniquely able to help you tackle these business challenges. Be it IT services, business solutions or outsourcing, we can assure you a level of certainty unmatched by other players in the field.

2.) Which industries do they serve?



  • Wipro Ltd.
     With more than 100,000 associates from over 70 nationalities and 72 plus global delivery centers in over 55 countries, Wipro’s services span financial services, retail, transportation, manufacturing, healthcare services, energy and utilities, technology, telecom and media.
Wipro’s unwavering focus has been on business transformation with matchless innovation in service delivery and business models. More than 800 active clients that include governments, educational institutes, utility services, and over 150 Global Fortune 500 enterprises have benefited from this approach.

> Business Technology Services
> Enterprise Application Services
> Infrastructure Management Services
> Business Processing Outsourcing
> Consulting
> Testing Services
> Product Engineering Services
> Enterprise Technology Integration
> Total Outsourcing

  • Infosys Ltd.
     We were one of the first companies to develop and deploy a global delivery model and attain SEI-CMMI Level 5 certification our offshore and onsite operations. We manage growth by investing in infrastructure and by rapidly recruiting, training and deploying new professionals. We have 63 global development centers, the majority of which are located in India. We also have development centers in Australia, Canada, China, Japan, Mauritius, and at multiple locations in the United States and Europe.
  • Tata Consulting Services
     These and many other challenges face nearly every industry in today’s global marketplace. TCS has the depth and breadth of experience and expertise that you need to achieve your business goals and succeed amidst the fiercest competition. Find out more about the industries we serve, and how we serve them

> IT services
> Enterprise solution
> Consulting
> Business Process and Outsourcing
> Platform BPO solution
> Business Intelligence & Performance Management
> Engineering & Industrial Services
> Small & Medium Services
> Connected Marketing solution

3.) How does these Indian outsourcing companies save U.S companies money?

  • Wipro Ltd.

     Wipro Technologies, the global IT services business of Wipro Limited (NYSE:WIT) today announced that it has undertaken a key initiative to strengthen the consulting and customer management skills of its frontline employees.

The EAS (Enterprise Application Services) Consulting Academy aims to go beyond training to inculcate the right engagement behavior at an early stage that will go beyond improving customer satisfaction.
The academy offers a six month certification programme to all Wipro employees who are involved in delivering consulting solutions to our clients. The program includes a combination of class room sessions followed by implementation of the learnings at the client workspace.

The EAS consulting academy has received very positive response from its clients, with some getting actively involved as faculty at the academy and acting as “guides” to pre-assigned students throughout the training period.
“It is great to see Wipro making these strategic investments into consulting, inspite of the prevailing economic conditions.” said Joe Simon, CIO, Viacom. “The EAS consulting academy is a win-win proposition for Wipro and the client, since it will help us in the future.”
Speaking on the occasion Sangita Singh, Senior Vice President ,Enterprise Application Services, Wipro Technologies said “The EAS consulting academy is a key Wipro initiative to align our workforce closely to the business objectives of our clients, we are extremely happy with the overwhelming support that we are getting from our clients.”
The program will be run by Wipro's Corporate Human resource Development in conjunction with Enterprise Application Services business unit as well as eminent academicians and luminaries from the industry. The study will be facilitated through case studies, anecdotal learning interspersed with rigorous assignments in all areas. Wipro plans to certify around 300 consultants globally in the current financial year. The first batch of 60 consultants will get certified by September 2009.

  • Infosys Ltd.
        
Infosys Technologies Ltd. (NASDAQ: INFY) was started in 1981 by seven people with US$ 250. Today, we are a global leader in the "next generation" of IT and consulting with revenues of US$ 5.4 billion (LTM Sep-10).
Infosys defines designs and delivers technology-enabled business solutions that help Global 2000 companies win in a Flat World. Infosys also provides a complete range of services by leveraging our domain and business expertise and strategic alliances with leading technology providers.

  • Tata Consulting Services

Solution Accelerators
     TCS uses its industry experience and technology expertise to effectively develop products, tools and methodologies that help bring solutions to the fore more quickly and with higher quality. These tools, along with our Global Network Delivery Model™, have helped us achieve a customer satisfaction rating of 87%—a figure much higher than the industry standards—for on-time project delivery.
Over the years, we have evolved processes and systems that capture critical client needs, survey the set of existing third-party tools and technologies, and then develop solution accelerators that help clients achieve quicker outcomes.
·         We have over 50 Centers of Excellence which track domain and technology trends and address the most critical client needs through specific frameworks or methodologies that accelerate the implementation process for third-party products.
·         We are a preferred alliance partner for most leading IT product and platform companies, including Oracle, SAP, Microsoft, IBM and HP, among others. With intimate knowledge of their technologies and products, we build complementary solution accelerators that help clients in specific industries such as textile manufacturing, or with specific needs (e.g., an ERP platform upgrade) that leverage the true potential of these technologies.
·         All our projects are delivered through a unified delivery framework, which includes a knowledge management system with learning from past projects. This learning provides an incentive to create knowledge assets from new projects that will benefit clients in the future.
Here are some examples of how TCS' Solution Accelerators help clients realize tangible benefits:
·         TCS BaNCS is a comprehensive portfolio of solutions for the financial services industry that provides enterprises with greater operational control, reliable technology support, continuous process improvements and enhanced speed to market.
·         TCS SOLAR Framework is a service-oriented framework that helps us strategize and deliver Business Intelligence and Performance Management solutions.
·         TCS Code Generator Framework (TCS MasterCraft) provides an integrated environment along with a product or application development life cycle. With a significant reuse of codes, it speeds up new application development, legacy system integration, and/or the enhancement process.


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